Download Article

Download Commodity

Chegg is a vital study tool for many, but what happens when yous no longer demand a Chegg account? Fortunately, deleting a Chegg account is quite simple. Simply go on in mind that you don't have to delete your Chegg account entirely; you tin just cancel your Chegg subscription, which affords y'all the option to re-activate your subscription at any time. This wikiHow article will walk you through both options, helping you lot to delete your Chegg account and/or cancel a Chegg Report subscription.

  1. 1

    Go to https://www.chegg.com/my/business relationship in a web browser. If you signed up for Chegg Written report on a computer, you tin can cancel your Chegg subscription using any spider web browser.[1]

    • If yous're not signed in to your account, you'll be prompted to do and then at present.
    • If you signed up on your iPhone or iPad, you'll need to abolish your subscription in your iPhone or iPad'due south Settings app. But open Settings, tap your proper name, tap Subscriptions, cull your Chegg subscription, and select Abolish Subscription.[2]
    • If y'all signed upwardly on an Android, you'll need to cancel through Google Play. Open the Google Play Store app, tap your profile icon, select Payments & subscriptions, select your Chegg subscription, and then tap Cancel subscription.[3]
  2. 2

    Click the Orders tab. Hither you will detect all current and past subscriptions/transactions. You should therefore encounter your agile Chegg Written report subscription on the right-mitt side of the folio.

    Advertizement

  3. three

    Click Cancel subscription . It volition be just below the box indicating your Chegg Study subscription. Chegg will inquire you to confirm your determination before processing your request.

    • Canceled subscriptions are processed instantaneously merely remain available until the end of your current billing cycle.
    • You may reactive a canceled subscription at any time. Your subscription may exist inactive, merely your Chegg profile remains intact.
    • Canceling your subscription won't delete your entire Chegg account. If you want to cease using Chegg forever, you can do so in your browser or by email.
  4. Advertisement

  1. 1

    Log in to your account. On a desktop or laptop, log in to your Chegg business relationship and head over to the My Account folio, where you will encounter all of your profile information.

    • If you are only canceling your business relationship due to an influx of spam/promotional emails from the company, you tin can update your email preferences here also, or click "unsubscribe" at the bottom of any electronic mail from Chegg.
  2. two

    Ensure you have closed all subscriptions/transactions. Chegg will not allow you to delete your business relationship if you have whatever open subscriptions or transactions. Cancel whatever agile subscriptions past visiting the Orders tab and return whatever textbook rentals (including physical textbooks).

    • Physical textbooks must be received past Chegg before you can delete your account. If you rented an eTextbook from Chegg, its rental period must end before y'all tin can shut your business relationship. [4]
  3. 3

    Fill out this course and select "Data Deletion Request." Chegg must approve of your request to delete your business relationship, and then y'all have to fill out a short form on their website. But provide your proper noun and email, too as your request blazon. In this case, nosotros want our data deleted from the site, then select Data Deletion Request. Then, click Submit.

    • Chegg more often than not processes such requests within 48 hours.
    • Remember that this process is irreversible, so be certain y'all want to delete your business relationship earlier clicking Submit.
  4. Advertisement

  1. 1

    Ensure y'all accept closed all subscriptions/transactions. Chegg will not allow you to delete your account if yous have any open subscriptions or transactions. Abolish any active subscriptions and render any textbook rentals (including concrete textbooks).

    • Physical textbooks must be received by Chegg before you can delete your business relationship. If you rented an eTextbook from Chegg, its rental period must come to an end earlier you can close your account. [5]
  2. 2

    Open your personal email. You tin contact Chegg via email to delete your account. Merely make certain you employ the same email that is registered with your Chegg account.

    • While the online course may exist a more convenient method of deletion, this method may be useful for those using their mobile device to delete their account.
  3. 3

    Etch an email to closemyaccount@chegg.com. The bulletin should include your profile proper noun and email address, likewise as your reason for deleting your account (this doesn't have to exist too specific; but cite personal reasons or the like).

    • Specify that yous want all your personal information deleted from Chegg's database, as outlined in the company's Privacy Policy.
    • The bailiwick line should say "Account Deletion Request" or "Information Deletion Request."
  4. 4

    Transport the email. Chegg will likely answer and procedure your asking within 48 hours. If yous have any open subscriptions or rentals, a client service representative will answer and piece of work with you to close these before continuing.

    • Retrieve that this procedure is irreversible, so be sure yous want to delete your account before sending the email.
  5. Advertizement

Enquire a Question

200 characters left

Include your electronic mail address to get a bulletin when this question is answered.

Submit

Advertisement

Thanks for submitting a tip for review!

References

About This Article

Thank you to all authors for creating a folio that has been read 358 times.

Is this article up to date?